Jetfix.in – Privacy Policy
Effective Date: 30 October 2026
This policy explains how Jetfix.in handles information when you use our home services website or Jetfix.in Android application, create a profile, request a service or contact our team. Jetfix.in helps customers arrange cleaning, tank cleaning, pest control and related home and workplace services.
Jetfix.in support: +91 7009090949 or WhatsApp. Current support hours: 6 AM–9 PM, India time. You can request access, correction or deletion without signing in.
1. Information collected
- Customer details: name, mobile number, preferred city or location, service addresses, saved address labels and information you choose to enter in your profile.
- Bookings: booking ID, selected services, options and quantity, quotation or price, appointment date and time, address, instructions, assignment, booking status, ratings and feedback, and recorded payment method or status. The website does not process online payments or collect card details.
- Authentication: a chosen Jetfix user ID, password hash, registered mobile, optional email and account/session identifiers. We store a salted password hash, not the plaintext Jetfix password. Email is optional; support must verify control of the registered contact before using it for recovery. For existing ChatGPT sign-in, we receive an authenticated identifier and identity information such as email/display name; we do not receive your ChatGPT password.
- Reminders and support: service, reminder interval, next date and enabled status, and information supplied when contacting support.
- Technical records: necessary session identifiers, request timestamps, notification status, Twilio message identifiers and error codes. A daily hashed identifier derived from the requesting IP address or session helps limit abusive booking requests. Infrastructure providers may process network and device information needed to operate and secure their services.
Location means the city, area and address you enter. The website does not request GPS, camera, microphone, contacts or photo-library access. Avoid including passwords, identity documents, financial credentials or unnecessary sensitive details in notes.
2. How information is used
We use information to save and manage bookings, agree quotations and appointment times, coordinate service personnel, provide support, display booking history, prefill your chosen details, manage reminders, record service progress, prevent misuse and investigate notification failures.
Reminders currently appear in My Account. You can optionally download and import a calendar reminder into your phone calendar. Imported entries are controlled by your calendar application and must be updated or removed there separately. Automatic WhatsApp service reminders are not currently enabled.
4. Login and account security
The website offers Jetfix user ID and password registration without mandatory email, alongside existing ChatGPT sign-in. Signed-in profiles and new bookings are linked to the authenticated account. Customers signed in through ChatGPT can explicitly add a Jetfix login to that same account. Creating a separate account does not automatically combine records. Guest records are linked to a necessary browser session cookie. Earlier guest bookings are not automatically merged when you later sign in; clearing cookies can remove your browser’s access to them. Contact support for help locating a booking.
Jetfix password recovery requires an admin request and verification using the registered mobile or optional registered email. Admins generate a single-use reset link valid for 30 minutes and deliver it manually to the verified registered contact. Automatic Twilio recovery delivery is not currently enabled. Recovery records include request/approval timestamps, status and the reviewing administrator’s hashed identifier. Only a hash of the reset token is stored. Completing a reset invalidates earlier Jetfix password sessions; it does not end separate ChatGPT sessions. Protect your sign-in account and sign out on shared devices. Jetfix support does not need your password, OTP or recovery credentials to process a privacy request.
5. Storage and security
The website runs on ChatGPT Sites using Cloudflare infrastructure. Profiles, bookings, reminder preferences and notification logs are stored in the existing Cloudflare D1 database. Server-side checks separate customer records and restrict admin actions. Requests use HTTPS. Guest and Jetfix login cookies are marked Secure, HttpOnly and SameSite=Lax. Jetfix passwords use individually salted scrypt password hashes (N=16,384, r=8, p=5). Login tokens are random, stored as hashes, checked server-side and expire after 30 days. Authentication requests are rate-limited. Twilio credentials are held in server-side runtime configuration, not customer pages.
Jetfix does not apply a separate application-level encryption layer to individual database fields, and does not claim end-to-end encryption for its stored booking records. Infrastructure providers operate their own storage safeguards. No internet service can guarantee absolute security; report suspected unauthorized access to support.
6. Retention
Profile, booking, reminder, customer credential and support/recovery audit records have no scheduled age-based deletion. Verified account-deletion requests can remove eligible account-linked records through the deletion workflow. Session records and reset-token hashes are retained until administrative cleanup, but access is denied after their expiry or revocation. They remain until removed through administrative handling of a verified request or another necessary business process. The guest cookie lasts up to 180 days; device preferences remain until cleared. Rate-limit records expire after approximately two days and are cleaned during subsequent booking activity.
For verified deletion requests, Jetfix support must arrange removal of account-linked profiles, saved addresses, reminders and associated personal booking and notification data. If transaction, dispute, fraud-prevention or legally required records must be retained, support will explain which records, why and the applicable retention period. Retained information should be limited to that purpose. Separate providers have their own retention rules. Deleting a Jetfix account does not delete your ChatGPT, WhatsApp or phone-calendar account.
7. Access, correction and choices
Review bookings and edit profile details, addresses and reminders in My Account. You can ask support for access to or a copy of personal information, corrections, removal of specific information, or deletion of your Jetfix account and associated personal data. Contact support to change communication preferences; essential communications about an active requested service may still be necessary.
8. Request account and data deletion
Use the Jetfix.in Account & Data Deletion form without login or reinstalling the app. Submit your registered mobile or email, save your private tracking link, and verify ownership using your signed-in Jetfix password or a single-use confirmation link delivered by support to your registered contact. Only confirm when you are ready for permanent deletion.
Eligible account profiles, saved addresses, reminders, credentials, sessions, support conversations, booking history and local notification logs are removed from the live database after confirmation. Active bookings must first be resolved. Paid records require admin retention review. You may instead request deletion of only saved addresses and reminders while keeping your account. Deletion does not delete your Google, ChatGPT or WhatsApp account.
Pending requests retain the registered contact until completion, with no automatic purge deadline currently configured. After completion, a random receipt, scope, status and timestamps remain without the customer account identifier or contact. Receipts have no automatic expiry. Third-party records, hosting backups and communications need separate handling. A general financial-record retention period and external-provider periods have not yet been established or verified. The deletion page explains these limitations, tracking and support options. Jetfix must resolve these gaps before claiming full Google Play compliance.
9. Cookies, browser storage and analytics
A necessary cookie separates guest records. A separate necessary cookie maintains Jetfix user-ID/password login for up to 30 days; logout or password reset revokes access. Browser local storage saves city preferences and service selections. A service worker caches the public homepage for basic offline access; account and API responses are excluded. Authentication services may use their own necessary cookies. Clearing browser data removes local preferences and guest access, not database records.
No advertising pixel or dedicated analytics SDK is included in the inspected website. Operational hosting logs and notification records support security and troubleshooting. The homepage loads Google Fonts, generating requests to Google that can include your IP address. This policy page uses system fonts.
10. Third-party services and links
Providers include ChatGPT Sites/OpenAI for hosting and sign-in, Cloudflare for infrastructure and database storage, Twilio and WhatsApp/Meta for messaging, and Google for homepage fonts. External sign-in, WhatsApp and other links take you to those services. Optional calendar imports are handled by your chosen calendar provider. Their own policies and terms apply.
Provider privacy policies: OpenAI, Cloudflare, Twilio, WhatsApp and Google.
11. Children’s privacy
Jetfix.in is intended for adults aged 18 and above who can arrange home or workplace services. It is not directed at children. A parent or guardian who believes a child supplied personal information can contact support to request removal.
12. Policy changes
Updates will appear here with a revised effective date. Material changes in data use will be accompanied by any further notice or consent required before information is used for the new purpose.
13. Contact Jetfix.in
Jetfix.in support and privacy requests
Website: https://jetfix.in
Phone: +91 7009090949
WhatsApp: Message Jetfix.in support
Service areas: Visakhapatnam and Vizianagaram, Andhra Pradesh, India.