Jetfix.in – Account & Data Deletion

Jetfix.in website and Android app in.jetfix.app

Request Account Deletion

You can submit this form without login or reinstalling the app. Enter the mobile number or optional email registered with Jetfix. Email is not required. Submission alone never authorizes deletion.

Track a request

Keep the private tracking link shown after submission. It works without login and displays acknowledgement, verification status and the result. Do not share it publicly.

Verify and confirm

Already signed in with a Jetfix user ID? After submitting the form, enter your current password below to verify ownership and confirm deletion. Only enter it on this Jetfix.in page, never send it to support. If you cannot sign in, support can deliver a one-time confirmation link to your registered email or mobile. That link expires in 24 hours.

What happens next?

  1. Your request is saved securely in the Jetfix admin inbox. Repeated requests for the same contact and deletion type are combined.
  2. Verify using your current signed-in Jetfix password, or the link support sends to the registered contact. If several accounts share a contact, support must confirm which account is yours. Never send your password or an OTP to support.
  3. Active bookings must be completed or cancelled with support. Paid booking records need an admin retention review. You can still submit and track your request while this is resolved.
  4. After verification and any required review, confirm deletion. A completion acknowledgement appears on this page and in your private tracker. Password login sessions are revoked when the account is deleted.

Requests requiring manual review have no guaranteed completion deadline currently configured. Contact Jetfix support if you need help or cannot access your registered contact. We will not treat an unverified request as permission to erase an account.

Data deletion and retention

DataWhat happens
Profile, saved addresses, reminders, Jetfix credentials and sessions, account-linked support conversations and eligible booking historyRemoved from the live Jetfix database when account deletion completes. No additional retention period is applied to these deleted records.
Active bookingsKept until completed or cancelled and the verified deletion is confirmed. There is no fixed time period because it depends on the service being resolved.
Paid bookings and invoicesA general legal retention period has not yet been established by Jetfix. Admin review is required. Support must disclose any required records, reason and actual period before proceeding; the website cannot promise deletion of these records before that review.
Pending deletion requestsRegistered contact and verification information are retained until the request is completed. No automatic expiry or purge deadline is currently configured. Confirmation tokens expire after 24 hours.
Completion receiptsOnly a random request reference, scope, status and timestamps remain for tracking, without your name, contact, password or customer account ID. These receipts have no automatic expiry.
Twilio, WhatsApp, hosting logs, backups and service-provider copiesLocal notification logs are removed with the account. Deletion of copies held outside the live Jetfix database requires separate provider handling. Their retention periods have not been verified here. Support must arrange applicable provider deletion requests; this page does not claim those copies are automatically erased.

These retention and provider gaps must be resolved by Jetfix before claiming full Google Play compliance. A completed live-database deletion is not a guarantee that third-party copies or backups have been erased.

Selected-data deletion: choose “Only saved addresses and reminder settings” above to keep your account and bookings. Other selective deletion requests can be discussed with support. Imported phone-calendar events must be removed in your calendar application.

This deletes Jetfix data only. It does not delete your Google account, Gmail, Google Play account, ChatGPT account or WhatsApp account. If you used ChatGPT sign-in, that external identity remains active; using Jetfix again may create new records. Uninstalling the app or logging out alone does not delete server data.

Read the Privacy Policy · Contact Jetfix support